Patient & Consumer Information

Here to help — every step of the way

Use the options below to request an appointment, share a concern, or request your health records. Prefer to talk? Call us at 903-541-9267.

Request an Appointment

Send us your preferred dates and details, and our team will follow up to confirm your visit.

Submit a Complaint or Concern

We take every concern seriously. Share the details and how you'd like us to follow up with you.

Request Health Records

Request a copy of your health records. Include the records and delivery method you prefer.

Community Care Fund

Reduced-fee counseling for financial hardship

Anchored Roots Healthcare offers a limited number of reduced-fee counseling appointments for patients experiencing financial hardship. Submission of this form does not guarantee approval. Eligibility is based on financial need, available funding, and appointment availability.

Your application is submitted through a secure form. Please do not email financial documents or mail them to our mailing address — upload them directly in the secure form instead.

Prefer to call?

Our team is happy to help with appointments, records, and questions.

Call 903-541-9267

Mailing Address

Anchored Roots Healthcare, PLLC

P.O. Box 10

Gallatin, TX 75764

For written correspondence, records requests, and forms. This is a mailing address only — not a clinic or event location. Please do not mail sensitive financial documents; submit those through our secure assistance form.

Mental health emergency & crisis resources

Not an emergency or crisis service

Please note that this practice is not an emergency or crisis response service. If you are experiencing a mental health emergency or feel unsafe, please seek immediate help by calling 911 or going to your nearest emergency room.

You can also contact a 24/7 crisis line

  • 988 Suicide & Crisis Lifeline (U.S.): Call or text 988
  • Crisis Text Line: Text HOME to 741741

Your safety is important — please reach out to emergency resources if you need immediate support.